Animoto Helpdesk
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Frequently Asked Questions
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The Basics
(5)
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How do I get started?
What browser/settings are best for Animoto?
How long will it take me to make a video?
Creating Your Video
(12)
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The New Animoto Video Creation Process: A Video Tutorial & Guide
What size/resolution/format should my images & video clips be?
How can I adjust the speed of my video?
Downloading, Watching, & Sharing Videos
(10)
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Can anyone else watch my videos?
How do I burn a video to DVD on my PC?
How do I burn a video to DVD on my Mac?
Copyrights & Licenses
(4)
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Do I retain copyrights and other legal rights to my videos?
What is your policy on copyright?
How do I report copyright infringement?
Technical Issues
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Why aren't all my images or full song appearing in my video?
Where is my Call-to-Action button on my YouTube video/downloaded video?
When I upload my own music I am told the file is corrupt
Animoto's iPhone App & Plug-ins
(11)
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Lightroom 2 and the Animoto Plug-in
Can I use music from my iPhone/iPod?
How do I create a video on the iPhone App?
Animoto Pro & Reseller Accounts
(5)
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What happens to my videos after my Animoto Pro account expires?
Can I resell these videos?
What's the difference between a Pro and a Reseller account?
Animoto For Education / For a Cause
(7)
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How do I set up accounts for my students?
What's going on with Animoto for Education?
Can other people come across my students' videos or contact my students through the site?
Animoto Resources
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Affiliate Program
(4)
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How does the affiliate program work?
How often do I get paid?
Are commissions payable for renewals by users who were originally referred by me?
Developer Resources
(2)
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Player JavaScript API
oEmbed API
Webinars
(4)
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Going Pro: A Walkthrough of Animoto Pro
Getting Started With Animoto Pro: A Webinar with the Animoto Team
Making Money With Animoto Pro: A Webinar with Sal Cincotta
Preguntas mas Frecuentes
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Los Fundamentos
(4)
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¿Cuánto tiempo me tomará hacer un video?
¿Cómo puedo cambiar, cancelar o borrar mi cuenta?
¿Cómo puedo empezar?
La creación de tu video
(5)
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¿De qué tamaño/resolución/formato deberían ser mis imágenes?
¿Cómo puedo dismunuir la velocidad de mi video? (Mis imágenes pasan demasiado rápido.)
¿Cuántas imágenes debería utilizar en mi video?
Descargar, ver y compartir vídeos
(3)
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¿Alguien más puede ver mis videos?
¿Cómo grabo un video de alta resolución a un DVD en mi Mac?
¿Cómo grabo un video de alta resolución a un DVD en mi PC?
Cuestiones técnicas
(3)
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¿Por qué no están apareciendo todas mis imágenes en mi video?
¿Por qué mi canción no aparece completa en mi video?
¿Dónde está el botón Llamado-a-la-Acción en mi video de YouTube/video descargado?