Will my card be automatically charged when my Animoto account renews?

All Animoto monthly and yearly subscriptions automatically renew, unless automatic renewal has been turned off prior to the next renewal date. We indicate the exact renewal date on the checkout page during sign-up under the summary section. We also provide the renewal date on your Account home page at all times. In addition, you will receive an email receipt confirming your subscription information.

The card or PayPal account you use to purchase your Animoto account will automatically be charged within 24 hours of the designated auto-renewal date. 

  • To avoid being automatically downgraded to a trial account, make sure to update outdated billing information if we are unable to collect your renewal on time. You will be charged automatically within 5 days. You may contact our help desk if you need to speed up this process.
  • To avoid getting charged for the next billing period, you need to turn off automatic renewal at least 2-3 days prior to the renewal date.
Have more questions? Submit a request


Article is closed for comments.
Powered by Zendesk