ALERT: Trouble editing video clips in Animoto Marketing on Safari browsers

Our team identified an issue earlier today (September 5, 2018) where video clip editing in our Animoto Marketing video maker is not functioning properly on Safari browsers, specifically the Apply button appears to be unresponsive. The issue is specific to Safari browser versions 10.1 and older.

While our team works to solve this, if you run into this problem, for now switching your web browser to Firefox or Chrome, or updating your Safari browser to the latest version (11.1) will allow you to edit your video clips. As always, feel free to reach out to our Customer Success team if you need any additional help! 

Have more questions? Submit a request

0 Comments

Article is closed for comments.
Powered by Zendesk