ALERT: Muted Video Clips Still Play Audio in Produced Video

December 3rd, 2019: Our team is aware of a problem that causes some video blocks to play sound even when muted. Our team is investigating the issue so that we can find a solution quickly.

In the meantime, if you encounter a muted video clip that plays audio after you produce your video, you can readjust the volume on the clip by following these steps: 

1.  Clear your cache
2. Un-mute the video block
3. Mute the video block again

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