ALERT: Missing Text on a Produced Project

Last updated: March 28, 2020

We're currently aware of an issue that may cause some projects to preview or produce without text. In some cases, only the downloadable 1080p export may be affected. Our team is investigating the issue so that we can find a solution. 

In the meantime, if your project has produced with no text, you can get around this fast by producing the video again. You can reproduce your project when you head to the My Videos page and re-open your project by clicking Edit Video.

We'll post updates to this article as our team has them. If you're still having trouble we want to hear about it and we can help if you create a ticket here.

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