Animoto collects sales tax on all purchases made in Arizona (AZ), Connecticut (CT), Hawaii (HI), Illinois (IL), Iowa (IA), Kentucky (KY), Louisiana (LA), Massachusetts (MA), Maryland (MD), Minnesota (MN), New York (NY), Ohio (OH), Pennsylvania (PA), Rhode Island (RI), South Carolina (SC), Tennessee (TN), Texas (TX), Utah (UT), and Washington (WA).
The sales tax indicated on the checkout form is an estimate. The sales tax ultimately charged to your credit card will be calculated when your credit card charge is authorized and will reflect applicable state and local taxes.
We don't have a way for Tax-Exempt users in the states listed above to purchase without tax on the Animoto website just yet, but it's coming! For now, you can reach out to the Customer Team at help@animoto.com and send us your state tax exemption form. Once we have that, there are a few options:
- You can make a purchase and once we verify your exemption status, we can refund the taxes back to you. We will only be able to issue a tax refund within 90 days of the transaction date.
- We can issue a manual purchase form through PayPal for the amount without taxes. We'll be able to upgrade the account once payment is confirmed. This usually takes 1-2 days to process.
- If you need to pay by check or wire transfer, we can generate an invoice for the purchase amount minus the taxes. Once you receive the invoice, you can send it with a check payment to our office or follow the directions on the invoice for a wire or bank transfer. Once the payment is received, your account can be upgraded manually. This process usually takes around 3 weeks.
Note: Many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed. Details of how to file these returns may be found at the websites of your respective taxing authorities.