How can we help you today?
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Slideshow Video BuilderInstantly transform your photos and video clips into stylized videos.
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Marketing Video BuilderBuild unique, branded videos in minutes.
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Mobile AppsHelp and information related to iOS, and Android mobile apps for your phone or tablet.
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My AccountInformation about your Animoto account including billing, and account management.
Frequently Asked Questions
FAQs
- ★ Contacting Animoto's Customer Success Team
- How to remove trial watermark after purchasing
- Sharing to Facebook
- Can I upload my own music to use in my video?
- How long should my video take to produce?
- Questions about billing
My Account
Billing & Payments
- ★ What is Animoto's refund policy?
- ★ Will my card be automatically charged when my Animoto account renews?
- Trouble completing purchase
- How do I turn off subscription auto-renewal?
- Can I pay to produce a single video?
- How do I cancel or update a subscription purchased from my iPhone/iPad?
Copyrights & Licenses
Animoto For Education / For a Cause
- ★ Getting Started with Animoto for Education
- Creating a Google email for your Master education account
- Learn more about Animoto for Education plans
- Non-profit organization accounts
- How do I set up free Education accounts for my students?
- Why isn't my code working?
Slideshow Video Builder
Creating Your Video
- Can I adjust the audio / volume level in my Slideshow Video?
- Changing the resolution of your produced video
- Making a copy of a video
- How to make an Animoto video without sound (using a silent soundtrack)
- Customizable Styles
- Setting or changing the cover image of your video
Downloading, Watching, & Sharing Videos
- Saving/Downloading your video
- How to modify your embed code to support custom video sizes
- Sharing your video in Full HD - Flash drive vs Blu-Ray
- Creating a Looping Autoplay DVD with an Animoto Video
- How do I loop my video during playback?
- How do I share, post, or email my video?
Frequently Asked Questions
Troubleshooting
Animoto for Business Accounts
Mobile Apps
Animoto for Android
Animoto for iOS (iPhone, iPad)
- Changing the speed of your video slides
- Videos or Images not uploading on the App
- Cancel or update a subscription purchased from my iPhone/iPad
- Adding your own music to a video on the mobile app
- Downloading your video
- Sharing a video from the mobile app