How can we help you today?
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Animoto MemoriesTransform photos and video clips into stylized videos to share with friends and family, recapping events, sending well wishes, and more.
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Animoto MarketingBuild unique, branded marketing videos in minutes. Use a pre-built storyboard template or start from scratch.
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Mobile AppsHelp and information related to iOS, and Android mobile apps for your phone or tablet.
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My AccountInformation about your Animoto account including billing, and account management.
Popular Questions
FAQs
- ★ ALERT: Trouble viewing blocks in Animoto Marketing
- Contacting Animoto's Customer Success Team
- How to remove trial watermark after purchasing
- Trouble completing a purchase
- Sharing to Facebook
- Songs removed from the Animoto music library
My Account
Billing & Payments
- ★ What is Animoto's refund policy?
- ★ Will my card be automatically charged when my Animoto account renews?
- State Sales Tax
- Changing the payment method on your account
- How do I turn off subscription auto-renewal?
- Can I pay to produce a single video?
Copyrights & Licenses
Animoto For Education / For Non-Profits
- ★ Getting Started with Animoto for Education
- Creating a Google email for your Master education account
- Learn more about Animoto for Education plans
- Non-profit organization accounts
- How do I set up free Education accounts for my students?
- Why isn't my code working?
Animoto Memories
Creating Your Video
- Adobe flash plug-in failed to load
- Making video clips longer than 10 seconds in Animoto Memories
- Adjusting the audio / volume level in a slideshow video
- Making a copy of a video
- Making a marketing video/slideshow video without sound (using a silent soundtrack)
- Animoto Memories customizable slideshow styles
Downloading, Watching, & Sharing Videos
- Saving/Downloading your video
- Colors that appear faded or muted in a video
- How do I join MP4 files?
- How to modify your embed code to support custom video sizes
- Sharing your video in Full HD - Flash drive vs Blu-Ray
- Changing the resolution of your produced video
Mobile Apps
Animoto for Android
Animoto for iOS (iPhone, iPad)
- Web-only project notification
- Download video on lite plan
- Adding more than 20 photos to a video
- Play video in landscape mode
- Deleting uploaded photos/videos from the app
- Changing the speed of your video slides