Occasionally, you may run into trouble exporting your video. Thankfully, this is usually an easy fix!
The Export button on the Projects page doesn’t work
Clicking on the Export button on the Projects page will take you to the editor, where you can export your video. Once you are inside the editor, click on the Share or Export button in the upper right corner.
If you’ve already finalized your project but opened it again for editing, the Play, Share, and Download options will appear greyed out until you export it again.
See also: Finalize, Export, and Share your Video
There is no Share or Export option in the Workspace
If you don’t see the Share button in the Workspace, it’s possible that you are using a smaller screen resolution which is causing the buttons to be hidden behind the media library. Thankfully this is an easy fix!
You can either zoom out your screen, or hide the Media Library. To zoom out, hold CTRL and - on PC, or Command (⌘) and - on Mac.
To hide the Media Library, click on the > icon on the left hand side of the Media Library.
That will reveal the button that will allow you to finalize your video.
If that doesn’t work and you are still not able to see the Share or Export button, you may have extensions or security settings that prevent the site from displaying correctly. Trying it again in incognito mode will usually fix it but if that persists you can reach out to our team for help troubleshooting!