My Cover Image is Missing

When you create a video with Animoto, the cover image you see on the Play Page or My Videos Page is set up by our server. Once you move the video off of our website, like when downloading or sharing it to social media, this can change the cover image since it's no longer connected to your Animoto settings.

When sharing to social media, the platform you're sharing to decides the cover image. Most social media networks have made it easy to edit the image when sharing to social. Check out these articles from our team for help updating it on Instagram, Facebook or YouTube!

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