Receipts for Animoto subscriptions are automatically generated after your purchase is complete, whereas Invoices are issued to a buyer in advance of payment for goods or services. At Animoto, we consider all post-purchase documents to be receipts.
If you need a pre-purchase agreement through an Invoice, please contact help@animoto.com and our Customer Team would be happy to set up an invoice for you. Since electronic payment is required when your service is activated, we don’t offer customized receipts for existing purchases.
You can access your receipts by going to the Account page while logged in. If you belong to multiple workspaces, you will need to select the workspace whose billing information you need.
Note: Only Team Admins are able to access receipts and billing information for the Professional Plus plan
Choose Billing under the Workspace you need a receipt for. From the Order History tab, you can see your order history or download a receipt.