Can I merge my accounts?

The customer success team can manually merge your accounts into one main account and can transfer over your top 3 favorite videos. Just send the following information to help@animoto.com:

1. The email address of the account you would want to keep

2. The email address of the account you would want to delete

3. The title of the top 3 videos you would like to be transferred to your main account

Once we’ve received your request, we’ll proceed with merging the accounts.

Note: In order to confirm that the account is yours, please email us using the main Animoto account that you want to keep and send in the log-in password associated to the account you would want to delete.

Have more questions? Submit a request

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