Onboarding and General Questions
What is a brief description of the product?
- Animoto is an easy to use, cloud-based video creation service that automatically generates professionally produced videos. Its technology enables users to create customized videos by arranging user-selected images, text, elements, and music.
What hardware and software is required to use Animoto?
- Animoto is online and does not require the installation of any software. We recommend using a computer with a strong graphics card and Google Chrome/Firefox browsers. You can find out more about system requirements here.
Is Animoto available online/offline?
- Animoto is only available online and cannot be used without internet access.
What is required to start using Animoto?
- Animoto can be accessed as soon as an account is created with a unique email address and secure password. Animoto is free to use with plan upgrade options available on the Animoto Pricing page.
What sites need to be whitelisted to override restrictive internet access?
- All Animoto pages are extensions of https://animoto.com. To ensure full site functionality, the following domains should be whitelisted:
- animoto.com
- video214.com
- Animoto's main site IP ranges are: 54.243.143.220 and 54.243.142.92
Can we sign in with a Google Account?
- Yes, you can sign in with your Google Account.
Does Animoto Integrate with Office 365?
- Animoto does not integrate with office 365
How can we get technical support from Animoto?
- You’ll be able to reach out to the Customer Team 7 days a week by emailing help@animoto.com or submitting a request here.
Data Protection and Privacy
Who can see my Animoto Videos?
- All videos are totally private unless you actively share your video's link with others and/or post it elsewhere. No one can search for, or access your video without a link to the video.
What data does Animoto collect and is Animoto GDPR/COPPA Compliant?
- During sign-up we collect identifying information about you like your name and email address. We use this data to give you a personalized experience on our website. You can learn more about GDPR and Animoto here.
What country is data stored in?
- The United States.
Education
Do you integrate with external APIs like Google Classroom?
- We do not currently offer APIs or have integrations with external tools.
Is there an Age requirement to use Animoto
- Animoto users must be at least 13 years of age. Animoto users under the age of 13 can use Animoto under the conditions outlined in our Education Terms of Service