What happens when I delete my account?
When you delete an account, you won’t be able to log in, access, or reset the password to your Animoto account. All of your video links and embeds will no longer be available. If you plan to delete your account, we recommend downloading your videos for safekeeping first!
Does deleting my account delete my subscription?
Since your subscription is paid for upfront at the beginning of the subscription period, deleting your account will not refund your subscription. If you want to cancel a subscription, you can turn off auto-renew so you won’t be charged again.
How to turn off and manage auto-renewal
How do I delete my account?
You can easily delete your account through your account settings. To delete your account, go to your Settings page while logged in. You’ll find the option under the Profile tab.
Accessing an old account that was deleted
If you deleted an account by accident, or if you need you help finding an old account you can reach out to the Animoto Customer team anytime for help! When contacting the Customer Team, please include the email address that you used to log in so we can better locate your account.