Locating a Previous Account

If you had an Animoto account previously that you are being charged for, your account can be located by our team with the right information! If you need help locating your account, you can contact the Animoto Customer Team with the following: 

  • The last 4 digits of the card charged
  • The billing postal code
  • The date and amount of the recent charge
  •  Name on card that was charged *If purchased with PayPal, please also include the email address the PayPal account is under
  • Any possible email addresses that you may have used in the past 
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